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The County of DuPage
Wheaton, Illinois

Job Details for 1175 - Billing Collection Specialist

Job Description

FLSA STATUS: Non-Exempt
GRADE: 110


POSITION SUMMARY
Under general supervision; performs work of moderate difficulty in the billing and/or collecting of customer accounts; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS
Work involves responsibility for generating billings and when necessary, initiating collection procedures. Billing and collection requires considerable analysis of accounts and independent judgment. Marked deviations from established policies and procedures are cleared with a superior. Other clerical and miscellaneous duties are included, however, primary emphasis is billing and collection.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Generates billing cycles, which includes the use of computerized billing system
• Prepares data for computer entry
• Programs changes and requests computer runs
• Analyzes billing information for accuracy and to determine when adjustments, allowances and averages are necessary
• Calculates adjustments, allowances and/or averages
• Performs mathematical conversions
• Generates collection procedures
• Places liens on properties
• Develops payment arrangements
• Initiates paperwork for service postings or initiates requests for same to States Attorney
• Prepares weekly trial balances, reports, monthly accounting reports, and cash transaction balancing reports
• Performs customer services, including detailed explanations of billings
• Maintains regular attendance and punctuality.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Accounting principles and practices including their application to billings and collections
• Office systems, practices, procedures and equipment
• Practices relating to documentation of accounts receivable
• Computers including Microsoft and billing systems
• Data processing as applied to financial recordkeeping

Skill in:
• Maintaining comprehensive financial records
• Completing financial statements;
• Dealing effectively with others
• Operation of related office equipment
• Analysis of financial data

Ability to:
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Maintain confidentiality

SUPERVISORY RESPONSIBILITIES
None

EDUCATION and/or EXPERIENCE
Three years of experience in fiscal record keeping and/or collections; or an equivalent combination of training and experience.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

CERTIFICATES, LICENSES, REGISTRATIONS
None.