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The County of DuPage
Wheaton, Illinois

Job Details for 1192 - EO Records Licensing Specialist II

Job Description

FLSA STATUS: Non-Exempt
GRADE: 109


POSITION SUMMARY
Under general supervision; performs work of moderate difficulty providing accurate business licensing and certification information to the public; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS
An employee in this class spends a substantial amount of time with the registration of Assumed Name Businesses and the filing of forms under the Illinois Governmental Ethics Act. This position is distinguished from the Records/Licensing Specialist I by a specialized knowledge of Business Licensing and the Economic Interest Statement Project. General supervision is provided by the Records/Licensing Supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Assists customers with the registration of businesses, which includes the maintenance of computer files
• Processes all related forms and follows-up with the clients until completion of registration
• Maintains files related to Economic Interest Statements including, but not limited to, working with Elected Officials and employees of various Units of Government in order to determine whom is eligible to file an annual statement
• Establishes and maintains a work schedule that includes statutory deadlines
• Submits data processing requests utilizing the computer system; works with State’s Attorney’s Office to adjudicate late Economic Interest filers
• Issues Marriage licenses and Certificates of Authority
• Act as a backup to the Records/Licensing Specialist I
• Act as a lead worker
• Maintains regular attendance and punctuality

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Assumed Name Business Law and the Illinois Governmental Ethics Law, including applicable forms and statutes
• Customer service techniques
• Business English, spelling, punctuation and math
• Word-processing, data base software, spreadsheet software and scanning procedures
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Facilitating understanding in others
• Acting as a lead worker
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Acting as a lead worker
• Maintain confidentiality

SUPERVISORY RESPONSIBILITIES
None.

EDUCATION and/or EXPERIENCE
Completion of a High School Diploma, or G.E.D., and three years of experience in customer service, including a high volume of public contact and two years of experience in the DuPage County Clerk’s office; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

CERTIFICATES, LICENSES, REGISTRATIONS
None.