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The County of DuPage
Wheaton, Illinois

Job Details for 1213 - Communication Specialist

Job Description

FLSA STATUS: Non-Exempt
GRADE: 109

POSITION SUMMARY
Under general supervision, performs work of moderate difficulty provides residents and employees with accessible, easily understood information about the vision, mission, goals and services of DuPage County; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS
Employees in this class perform professional work in producing a variety of internal and external publications designed to create a favorable public image of DuPage County, its departments, elected officials and/or programs and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Conducts research and develops text describing DuPage County government and its services
• Writes and edits various publications and communications
• Researches, writes, and distributes press releases and statements concerning County activities
• Contributes ideas to plans, layouts, and arrangements for the Counties website
• Prepares written material in the production of County newsletters and other publications for internal and external release
• Prepares and writes articles, brochures and newsletters on a wide variety of subjects using original and innovative techniques or style
• Coordinates and produces a variety of products and services designed to enhance and preserve the image of DuPage County as an important and multifaceted but unified organization
• Maintains, coordinates, and assists with the preparation of printed publications, web-based designs to increase public awareness and create a favorable public image of DuPage County, performs related duties and responsibilities as assigned
• Maintains regular attendance and punctuality

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Public affairs programs and corporate communications
• Media relations
• English, punctuation, and spelling
• Technical processes associated with producing a publication
• Government practices and principles
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
Skill in:
• Writing articles, brochures and newsletters on a wide variety of subjects
• Reviewing web-based designs
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
SUPERVISORY RESPONSIBILITIES
None.

EDUCATION and/or EXPERIENCE
Completion of a Bachelor's degree in Communication, Public Relations, Public Administration, Journalism; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

CERTIFICATES, LICENSES, REGISTRATIONS
None.