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The County of DuPage
Wheaton, Illinois

Job Details for 1608 - Benefits Specialist

Job Description

FLSA STATUS:    Non-Exempt
GRADE:    110

Under general supervision; performs work of moderate difficulty in a specialized area of the Benefits Division.

An employee in this class generally is responsible for the completion of tasks related with the coordination of the benefit programs and employee communications.  The work is performed under the general supervision of a unit supervisor or division administrator, but leeway is granted for the exercise of independent judgment.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

•    Administers employee benefit plans and programs.
•    Respond to employee questions regarding benefits.
•    Informs employees of benefit changes.
•    Resolves employee benefit issues with billing and eligibility.
•    Acts as a liaison with benefit providers and employees.
•    Maintains knowledge of legislation governing employee benefit plans, and ensures compliance with federal, state, and local reporting requirements.
•    Coordinates the annual open enrollment process.
•    Maintain up to date records of employee benefit information.
•    Compiles, analyzes and reconciles financial and statistical data and generates reports.
•    Resolves billing issues.
•    Participates in benefit orientation for new employees.
•    Performs a variety of complex technical and procedural tasks that may include interpreting system or program provisions.
•    Maintains necessary fiscal and other record-keeping systems.
•    Assists in the establishment of computerized management information reports.
•    Prepares regular record-keeping reports including supportive accounting procedures and registers.
•    Prepares employee verbal and written communications for a variety of benefit programs.
•    Participates in payroll processing and reporting.
•    Maintains regular attendance and punctuality.

•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
•    Office record-keeping methods, practices and techniques
•    Human Resources information terminology or computerized applications
•    Employee benefit concepts
•    Basic accounting and math
•    The laws affecting the work of the assigned division.

Skill in:
•    The creation and presentation of record-keeping systems and reports
•    Planning, and organizing assigned tasks
•    The operation of a CRT terminal or personal computer

Ability to:
•    Analyzing facts and in exercising sound judgment
•    Verbal and/or written communications
•    Work independently
•    Exercising sound judgment.


Completion of a Associate's degree in Personnel Administration, Business Administration, or related field, and two years of experience handling Benefit Programs in a computerized Human Resources environment; or an equivalent combination of training and experience.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.