Job Details for 2311 - Animal Control Officer
FLSA STATUS: Non-Exempt
Under general supervision; performs work of moderate difficulty in the apprehension, rescue and control of sick, injured, at-large or abandoned animals, both wild and/or domestic, as found within the jurisdiction of DuPage County and assisted requests from County municipalities; performs related work as required.
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class spends a substantial amount of time in the field apprehending animals, and on administrative duties in the shelter to include advising pet owners, complainants and dog bite victims as it pertains to state statute and local ordinance; general supervision of is received from the Animal Care and Control Administrator/Veterinarian.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
• Investigates and responds to stray, unwanted, neglected, sick and injured animals as required for rabies control and humane treatment
• Responds to complaints from residents
• Investigates animal law violations, public safety concerns, alleged nuisances and humane complaints
• Sets animal traps
• Applies first aid to injured animals
• Investigates and processes dangerous/vicious dog reports and declarations
• Records and maintains written logs related to animal bites, and other animal control reporting requirements
• Performs follow-up work on bite reports, complaints and ordinance compliance
• Contacts victims and owners and coordinates rabies observation efforts with appropriate authorities
• Counsels and provides education for citizens in responsible pet ownership including dangerous dogs and basic humane care
• Serves as a resource for citizens, veterinary community, and local authorities for questions pertaining to the Animal Control Act, Humane Care Act, and responsible pet ownership
• Issues citations for violation of the Animal Control Act and Humane Care Acts and County ordinance
• Testifies in court
• Assists public in surrendering or reclaiming animals
• Performs emergency euthanasia for suffering animals
• Collects, prepares, documents and delivers specimens for rabies testing
• Provides training education programs for the public, municipal agencies and veterinary clinics
• Maintains cages and related equipment
• Maintains records and prepares reports
• Maintains regular attendance and punctuality
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned
• Depending on assignment may maintain required emergency management training, licensure and/or certifications
• Performs related duties as required or assigned within job classification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Pertinent laws, regulations and ordinances pertaining to animal control
• Methods and tools used in safely handling animals
• Traffic, safety and accident prevention rules
• Current department practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Basic knowledge of dog and cat behavior and body language
• Applying the laws
• Interpreting regulations and ordinances pertaining to animal control
• Safe handling and humane treatment of animals without personal injury
• Operating computers and using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Conveying difficult subject matter with professionalism and objectivity
• Dealing effectively with others
• Verbal and/or written communications
• Deal effectively with others
• Follow verbal and/or written instructions
• Observe and clearly document details surrounding a case
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and outside agencies
• Communicate and use interpersonal skills to interact with coworkers, , management the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Prevent personal viewpoints from influencing professional situations or relationships
• Convey excellent oral and written communication
• Work effectively and maintain professionalism
• Maintain confidentiality
EDUCATION AND/OR EXPERIENCE
Completion of a High School Diploma or general Equivalency Diploma equivalent and one (1) year of animal science or related course work and two years of experience working as an officer in an animal control or animal shelter; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may occasionally be required to run, reach with hands and arms, operate physical restraint equipment, and lift up to 50 lbs.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work will occur in an office and field environment. The work will occur in an environment with highly emotional situations. While performing the duties and responsibilities the employee will be exposed to animal bites and/or scratches, loud noises, noxious odors, unsanitary conditions, exposure to human and animal remains in varying states of decomposition, varying weather conditions and situations. The position is subject to 24/7 call out due to after hours on-call assistance on a pre-assigned, seven day rotating schedule (including nights, weekends and holidays).
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain in good standing a valid Illinois Driver’s License.