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The County of DuPage
Wheaton, Illinois

Job Details for 4232 - Vending Machine Attendant

Job Description

GRADE: 107

Under general supervision; performs work of routine difficulty to help maximize vending machine revenue. A vending machine attendant receives product deliveries, stores product in secured storerooms, removes product from secured storage, delivers Dining Services supplies and equipment, stocks assigned vending machines, collects vending money, performs general vending machine repairs, and assists with inventory tracking, within fixed route deadlines; performs related work as required.

Employees in this class perform both manual and clerical duties related to the collecting, receiving, unloading, control and distribution of vending supplies and Dining Services equipment, as well as general vending machine maintenance and custodial care.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
• Ensures that the quality of the products in the vending machines complies with food safety norms and standards that include first in – first out product rotation
• Oversees the proper working of the vending machines and ensuring timely servicing of the same, or placement of service requests through the Dining Services supervisor
• Coordinates with Dining Services supervisor for purchase of vending products to replenish each machine
• Tracks the products in the vending machines, paying particular attention to inventory levels and product expiration dates, as well as their presentation according to diagrams
• Ensures vending machine cleanliness and the proper function of display lighting
• Records customer complaints, suggestions and recommendations and forwarding the same to Dining Services supervisor
• Re-stocks shelves
• Unloads trucks Receives and unloads deliveries of supplies and equipment
• Operates equipment such as van, flatbed truck, pallet lift, and hand truck
• Assists with collection, storage and distribution of surplus vending equipment
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of department need or an emergency to participate in emergency preparedness, response, and recovery activities as assigned
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Food Safety standards and norms
• Warehousing/stockroom procedures and inventory control practices
• Computer keyboard entry and function commands
• Inventory control record keeping
• Cash handling
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Interacting courteously and tactfully with officials, co-workers and the general public
• Utilizing safe and proper lifting techniques and in operating manual warehouse equipment.
• Interpreting, understanding and responding to service requests
• Maintaining fixed schedules
• Stocking and storage of inventory
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Communicate effectively verbally and in writing
• Program and operate vending machines, as well as trouble shoot minor malfunctions
• Employ good interpersonal skills when interacting with clients
• Basic knowledge about food safety standards and norms
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of a High School Diploma or General Equivalency Diploma equivalent, and one year of experience in a related service based environment; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work: While performing the duties of this job, the employee is regularly required to stand, walk, use hands to operate motorized equipment, reach with hands and/or arms, climb, crouch or stoop, and lift and carry up to 80 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment for this position regularly includes working near moving mechanical parts. Trips to and from transport van may be made in extreme outside weather conditions.