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The County of DuPage
Wheaton, Illinois

Job Details for 2302 - Humane Initiatives & Special Projects Manager

Job Description

FLSA STATUS:    Exempt
GRADE:    313

POSITION SUMMARY
Under general direction; performs work of considerable difficulty directing, planning, and managing the humane initiatives and special project activities of the DuPage County Animal Care & Control Department; performs related duties as required.

DISTINGUISHING FEATURES OF THE CLASS
An employee in this class is responsible for planning, directing, and managing activities of the Animal Care & Control center, including education services, public relations, project management, resource optimization and partnership/coalition building.  A substantial amount of time is dedicated to assisting the Administrator/Veterinarian in developing and maintaining department policies and procedures, for the assigned area(s), progressive programs and services, internal systems and messaging for the department. General direction is received from the Animal Care and Control Administrator/Veterinarian.   

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

•    Recommends and maintains policies and procedures for the assigned area
•    Serves as Animal Control liaison maintaining a strong partnership with and communicating needs to the DuPage Animal Friends Foundation and committees
•    Provides assistance and input with annual budget planning and managing the fiscal and budgetary operations of the department
•    Develops and maintains cooperative working relationships with county officials, community groups, agencies, other local government officials, and the public
•    Ensures the continuation and expansion of public education and public awareness programs within the community to instill responsible pet ownership and increase awareness as it relates to the needs and successes of the department
•    Oversees the marketing, communications and messaging for the department
•    Provides oversight and makes recommendations related to the volunteer, foster, rescue and humane education functions of the department
•    Oversees the development and management of programs aimed at improving the quality of life of shelter animals, preventing pet relinquishment and providing responsible re-homing assistance
•    Identifies and resolves employee relations and performance issues for assigned staff
•    Works with appropriate departments and Animal Control staff to budget, plan and carry out special projects of the department (i.e. shelter database project, strategic planning, facility expansion/improvement, etc.)
•    Monitors industry trends and the work of other model organizations to ensure Animal Control is current on trends and best practices as it relates to Animal Control and animal sheltering
•    Monitors and makes recommendations as it relates to legislation pertaining to animal control and welfare
•    Recommends hires and promotions, oversees in-servicing, directs and evaluates employment decisions for all assigned positions
•    Establishes and maintains a professional work environment while providing appropriate leadership and direction for assigned staff and volunteers
•    Promotes positive morale, creativity and teamwork among assigned staff
•    Maintains regular attendance and punctuality

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES  
•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs other related duties as required or assigned within job classification

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
•    Ordinances, laws and regulations related to the capture, custody and disposition of animals
•    Current principles and best practices pertaining to animal control, animal welfare, volunteer, foster, rescue and humane education programs
•    Budget planning and fiscal management
•    Basic animal care and behavior, especially as it relates to shelter animals
•    Basic training fundamentals, methods and practices
•    Integrated marketing, communications and brand management including, but not limited to, special events, public relations, social media, advertising/promotion and direct marketing
•    Project management and program development/management
•    Management and leadership principles
•    Management information systems and techniques for data analysis

Skill in:
•    Establishing and maintaining effective working relationships with internal and external agencies, community groups, volunteers and the general public
•    Identifying and communicating opportunities and needs within and outside of the department
•    Coordinating available resources in order to achieve goals and objectives
•    Analyzing statistics and trends to determine need and/or measure program effectiveness
•    Organizing and establishing priorities
•    Planning and supervising the work of others
•    Translating complex information into clear public messages
•    Verbal and/or written communications
•    Dealing effectively with others
•    Computer software and applications

Ability to:
•    Manage projects and multiple priorities simultaneously
•    Monitor and evaluate employees
•    Prioritize and assign work
•    Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable federal, state, and local laws, rules, and regulations
•    Provide leadership to effectively resolve issues
•    Convey excellent oral and written communication
•    Maintain confidentiality

SUPERVISORY RESPONSIBILITIES
Exercises supervision of personnel in related area of responsibility.

EDUCATION and/or EXPERIENCE
Completion of a Bachelor's degree in Shelter or Nonprofit Management, Business Administration, or a related field; and five years of administrative or management experience in an animal shelter, including one year in a supervisory capacity; or an equivalent combination of training and experience.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

CERTIFICATES, LICENSES, REGISTRATIONS
This position requires a valid Illinois driver’s license.