skip to main content
The County of DuPage
Wheaton, Illinois

Employment Opportunity: Community/Social Services

Title: Social Services Assistant

Posting No.: 1175

Closing Date: 7/12/2017

Department: Community Services

Hours: Full-Time: Monday-Friday 8:00 a.m.-4:30 p.m.

Salary: $28,500-$31,000 annually

Responsibilities include:
•    Assists residents with information, referrals and completing applications for the Illinois Home Weatherization Assistance Program (IHWAP)
•    Performs intake work by interviewing individuals over the phone or in person to assess their needs
•    Determines eligibility for Weatherization services
•    Completes applications in the field for homebound seniors and persons with disabilities
•    Assists with scheduling Weatherization assessments and inspections
•    Prepares and maintains proper records
•    Completes follow-up surveys and client satisfaction surveys
•    Assists with processing incoming contractor invoices
•    Assists with data entry into the State of Illinois Weatherworks database
•    Assists with preparing materials for State monitoring visits and compliance audits
•    Prepares and sends correspondence to clients regarding approval, denial, or deferment of services
•    Completes monthly statistical reports
•    Processes incoming and outgoing calls through the operations of a call distribution and information center
•    Provides general administrative assistance and support to department
•    Assists with overall tracking and reporting of program performance

Requirements include the following experience or equivalent combination of training and experience:
•    A High School diploma or GED
•    One year of college coursework in Social Services
•    A valid Illinois Driver's License in good standing
•    Ability to pass a basic Excel test

The preferred candidate will:
•    Be bilingual in Spanish
•    Have demonstrated experience in project coordination/project tracking and reporting

THIS IS A GRANT-FUNDED POSITION.

A pre-employment background check is required.

Applications for this position accepted until 7/12/2017.

Apply Now

DuPage County is an Equal Opportunity Employer