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The County of DuPage
Wheaton, Illinois

Employment Opportunity: Community/Social Services

Title: Social Services Assistant - Weatherization

Posting No.: 1415

Closing Date: Until Filled

Department: Community Services

Hours: Full-Time: Monday-Friday 8:00 a.m.-4:30 p.m.

Salary: $28,500-$31,000 annually

Responsibilities include:
• Assists residents with information, referrals and completing applications for the Illinois Home Weatherization Assistance Program (IHWAP)
• Performs intake work by interviewing individuals over the phone or in person to assess their needs
• Determines eligibility for Weatherization services
• Completes applications in the field for homebound seniors and persons with disabilities
• Assists with scheduling Weatherization assessments and inspections
• Prepares and maintains proper records
• Completes follow-up surveys and client satisfaction surveys
• Assists with processing incoming contractor invoices
• Assists with data entry into the State of Illinois Weatherworks database
• Assists with preparing materials for State monitoring visits and compliance audits
• Prepares and sends correspondence to clients regarding approval, denial, or deferment of services
• Completes monthly statistical reports
• Processes incoming and outgoing calls through the operations of a call distribution and information center
• Provides general administrative assistance and support to department
• Assists with overall tracking and reporting of program performance

Requirements include the following experience or equivalent combination of training and experience:
• A High School diploma or GED
• One year of college coursework in Social Services
• A valid Illinois Driver's License in good standing
• Ability to pass a basic Excel test

The preferred candidate will:
• Be bilingual in Spanish
• Have demonstrated experience in project coordination/project tracking and reporting


A pre-employment background check is required.

Applications accepted until position is filled.

Apply Now

DuPage County is an Equal Opportunity Employer