Provides subsidized taxi and lift equipped bus transportation for income eligible DuPage County residents. Primarily used for visits to medical facilities and government offices within the County limits. Lift-equipped vehicles are available.
Eligibility
Any resident of DuPage County who has income at or below 125% of the federal poverty guidelines, or a Senior Citizen, or person with a disability whose income is at or below 200% of the federal poverty level.
Clients cannot have their own transportation.
Clients cannot use the transportation for trips outside of DuPage County without prior approval.
Ride DuPage will not transport to doctors if the client has Medicaid. (Public Aid will pay for these clients.)
Will transport all ages. (Minors must be accompanied by an adult.)
Transportation is provided for eligible clients only if services are not available through PACE, township or municipal transit programs.
Eligibility may be revoked for non-payment of $4.00 fee, failure to cancel a reserved ride, or any violation of the program guidelines.
Clients traveling to dialysis appointments are allowed 3 round trips per week. Other clients are limited to 2 round trips per week. Clients requiring additional trips for chemotherapy appointmentsmay be authorized for up to 5 trips per week for 3 weeks with a supervisor's or manager's approval.
Clients traveling to dialysis appointments are not allowed additional trips.
Clients that have two or more no shows/no loads or late cancellation of the cab will be terminated from the program. Payment for the no shows or late cancellations is required prior to reinstatement.
Eligible Trips
Dialysis
Doctors' appointments
Dentists' appointments
Hospitals
DuPage County Human Services
DuPage County Health Department and its Public Health Centers
Adult Day Care
Cost
$4.00 each way to DuPage County Human Services
$4.00 each way to DuPage County Health Department main office 111 N. County Farm Road, Wheaton
All other trips are $1.50 for the first six (6) miles, then $1.50 per mile over the six (6) miles each
If you believe you qualify please call 630-407-6500 or 1-800-942-9412 or email paratransit@dupageco.org.
