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The County of DuPage
Wheaton, Illinois
 

Bringing an Animal to DuPage County Animal Services

Banner for Surrendering Animals

DuPage County Animal Services (DCAS) is an open admission shelter. We accept all domestic animals regardless of health, temperament, age, and/or space availability. While we do our best to re-home as many animals as possible, humane euthanasia is a possibility. We often receive animals that other limited admission shelters turn away. We do try our very best to re-home as many animals as possible, however we cannot make any guarantees. Each animal is unique and evaluated on a case-by-case basis when evaluating potential outcomes. 

The 5 Steps to Surrender an Animal to DCAS

  1. Call the main shelter line at 630-407-2800 to schedule an appointment for an Owner Surrender during our surrender hours.
  2. Complete an incoming animal behavioral profile (see below for downloadable versions).
  3. Bring any recent medical or vaccination records.
  4. Come prepared to pay a surrender fee.
    - DuPage County residents: $25 per animal
    - Non-DuPage County residents: $50 per animal
    - An additional $10 fee if the animal is over the age of 1 and not spayed/neutered.
    - For all other non-cat/dog animals call for the surrender fee.
  5. Bring a Driver's License or State ID for proof of residency.

Incoming Animal Profiles

Owner Surrender Drop-Off Hours:

Appointments are required when surrendering an animal. Please call us at 630-407-2800 to make an appointment.

Monday: 10:00 am - Noon and 3:00 pm - 4:30 pm
Tuesday: 11:00 am - 3:00 pm
Wednesday: 11:00 am - 3:00 pm
Thursday: 10:00 am - Noon and 4:30 pm - 6:30 pm
Friday: 11:00 am - 3:00 pm
Saturday: 10:30 am - 2:30 pm
Sunday: Closed

Can You Help Me With Resources To Avoid Surrendering My Pet?

Yes, we believe in helping pets stay in loving homes or get re-homed safely without having to come into the shelter. Our team can help you with behavior concerns, resources for pet food/supplies, low cost spay/neuter and vaccination options, and other challenges you might be facing. Call DuPage County Animal Services at 630-407-2800 or email us at animalservices@dupageco.org.

Can I Bring my Animal to a Different Shelter or Rescue?

Yes, there are many other animal shelters and rescues that can assist in rehoming your pet. Below is a link that will provide the names and numbers to the locations within DuPage County and neighboring Counties.

Local Shelters Within Your County

I Found a Stray Animal in DuPage County?

Each year DuPage County Animal Services takes in nearly 2,500 animals. On average, 45% of these animals arrive as lost, found or stray animals. If you have found a stray animal within the County you would be able to drop off the animal to our facility during any of our general business hours in hopes of reuniting the animals with their owner. 

If you have found an animal outside of DuPage County, please contact your local Animal Control for drop off information. The percentage of animals reunited with their owners is much smaller when out of county stray animals are brought to our facility. 

My Animal is From Another Shelter/Rescue. What Should I Do?

Many shelters and rescue organizations will take back an animal that is original from the shelter if the owner is no longer able to care for them. Please reach out to the original adoption agency before contacting our shelter for a relinquishment time. 

Are you Still an Open-Admission Shelter?

Yes, we do provide care and shelter for any animal brought into our facility. We will always take in lost, unwanted, neglected, and abandoned animals. Having specific relinquishment hours is an industry-leading model for accepting owned animals into the shelter. The new model allows us to counsel pet owners about resources available to them and review all viable options before they surrender the animal into our care.