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The County of DuPage
Wheaton, Illinois

HMIS (Homeless Management Information System)


Homeless Management Information System (HMIS)

The purpose of a Homeless Management Information System (HMIS) is to gather information about the extent and nature of homelessness to assist planners, policy makers and providers of services to the homeless to design the most effective policies and programs, to coordinate care, and better serve clients.

Community Services works in collaboration with the DuPage County Continuum of Care (CoC), The CoC receives funding from the U.S. Department of Housing and Urban Development (HUD) who requires use of a HMIS and establishes baseline standards including but not limited to data quality, privacy and security.

2019 All User Training

Thank you for all that have completed the 2019 All User Training so far. The recorded version of the training is now available. If you have not yet completed this training, please watch the webinar at this link. All users must complete the annual training by October 31st, 2019.  Users who do not complete the training by the deadline will be suspended in HMIS until training has been completed.

Training will review Standard Operating Procedures, Data Standard changes, frequently asked questions, and updates from our Federal Partners and HMIS vendor.  Below are the handouts referenced in the webinar.

If you have any questions or issues related to the training or its contents, please contact the DuPage HMIS Help Desk by submitting a ticket through or call (630) 407-6397.

If you are homeless or in need of housing resources:

Please call, 1-800-942-9412, or visit

Contact Us

Submit a Help Desk Ticket:

Help Desk Portal:

Call: 630-407-6397


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8 a.m. - 5:30 p.m.