Ride DuPage
Provides subsidized taxi and lift-equipped bus
transportation for income eligible DuPage County residents for medical visits
and government offices within the County limits.
Eligibility
- Any resident of
DuPage County who is 65 years or older, persons whose income is at or below 125% of the federal poverty guidelines, or persons with a disability whose income is at or below 200% of
the federal poverty level.
- Clients cannot have
their own transportation.
- Clients cannot use the
transportation for trips outside of DuPage County without prior approval.
- Ride DuPage will not
transport to medical appointments if the client has Medicaid. (Public Aid will pay
for these clients.)
- Will transport all ages.
(Minors must be accompanied by an adult.)
- Transportation is provided
for eligible clients only if services are not available through PACE, township or
municipal transit programs.
- Eligibility may be revoked
for non-payment of $4.00 fee, failure to cancel a reserved ride, or any violation
of the program guidelines.
- Clients traveling to
dialysis appointments are allowed 3 round trips per week. Other clients are limited
to 2 round trips per week. Clients requiring additional trips for chemotherapy appointments
may be authorized for up to 5 trips per week for 3 weeks with a supervisor's or
manager's approval.
- Clients traveling to
dialysis appointments are not allowed additional trips.
- Clients that have two
or more no shows/no loads or late cancellation of the cab will be terminated from
the program. Payment for the no shows or late cancellations is required prior to
reinstatement.
Eligible Trips
- Dialysis
- Doctors' appointments
- Dentists' appointments
- Hospitals
- DuPage County Community
Services
- DuPage County Health
Department and its Public Health Centers
Cost
- $4.00 each way to DuPage
County Community Services
- $4.00 each way to DuPage
County Health Department main office 111 N. County Farm Road, Wheaton
- All other trips are
$1.50 for the first six (6) miles, then $1.50 per mile over the six (6) miles each
Enrollment
If you believe you qualify
please call 630-407-6500 or email paratransit@dupageco.org to enroll.
Rider's Rights
A description of rider's rights and related forms are available at dupageco.org/Community/TitleVI.