skip to main content
The County of DuPage
Wheaton, Illinois

Press Release

Contact Information: Joan Olson (630) 407-6015

Tuesday, July 10, 2018

DuPage County, DU-COMM Dedicate New Dispatch Center

DuPage County, DuPage Public Safety Communications, and DuPage Emergency Telephone System Board (ETSB) dedicated the new DU-COMM 9-1-1 Communications Center on Tuesday. DuPage’s DU-COMM is now the largest consolidated public safety communications center in Illinois.

The center occupies more than 30,000 square feet of new construction and renovated space at the former DuPage Juvenile Detention Center on the County campus in Wheaton. 

DU-COMM is a Public Safety Answering Point (PSAP) and intergovernmental agency that serves 44 police, fire, and emergency services agencies in DuPage County. Through county-wide consolidation efforts, DU-COMM has increased its membership to 44 agencies, outgrowing its current facility.

“Six years ago, when I proposed that local governments could be more accountable, transparent and efficient, I never could have imagined that our ACT Initiative would inspire this state-of-the-art, sophisticated and sustainable emergency communications center,” said DuPage County Board Chairman Dan Cronin. “I’m proud that DU-COMM found its home back here on our Wheaton government campus. Emergency service professionals can collaborate each day, under one roof and provide outstanding, cost-efficient services for our residents. All 44 partner agencies are to be congratulated for their dedication to the needs of our residents.”

As part of an intergovernmental agreement among the organizations, the cost of the project is being split between DU-COMM, DuPage County, and the DuPage ETSB. DU-COMM will repay a portion of the funds as part of a 25-year lease agreement with the County.

“The dedication of the new DU-COMM facility demonstrates the highest level of cooperation amongst our 22 municipalities, 11 fire protection districts, the DuPage ETSB and DuPage County,” said Warrenville Mayor David Brummel, Chairman of the DU-COMM Board. “This new facility is a state-of-the-art 9-1-1 communications center that will serve our member agencies, employees and residents into the future and enable us to meet the new demands of next generation 9-1-1.”

Over the last eight years, DuPage ETSB has consolidated its total number of PSAPs in DuPage County from 22 to three. ETSB Chairman Gary Grasso brought forward the idea of bringing DU-COMM back to the Wheaton campus. In 1975, DU-COMM began operations on the County campus before moving to Glendale Heights in 1995.

“We are pleased to complete the final stage of consolidation, which brings DU-COMM back home to the County campus in a partnership that has furthered under-utilized campus facilities to become a state-of-the-art 9-1-1 dispatch center,” said Grasso.

Construction of the $15.8 million center finished in 18 months. It has a combination of renovated space and new construction, totaling nearly 34,000 square feet. It will house DU-COMM, DuPage ETSB, and the DuPage Office of Homeland Security and Emergency Management.

The facility is nearly 34,000 square feet, resistant to high winds and hazardous weather, and includes vital internal safety measures. It features updated dispatch equipment and has space for future expansion, providing a 25-year solution for the agency’s needs. The public is invited to tour the new DU-COMM Center from 9 to 11 a.m. Saturday, July 14.