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The County of DuPage
Wheaton, Illinois

Family Violence Coordinating Council (FVCC)

---------------  COVID-19 Service Changes ---------------

 If you or someone you know needs help, there are resources and people to help. Please see below and refer to the RESOURCES section

  • Family Shelter Service - Metropolitan Family Services is now providing in-person assistance and services on a limited basis. They can help two clients at a time with emergency orders of protection. There is limited space in the waiting room due to social distancing. If the staff in the office are busy, please go back to your car and call an advocate (630-469-5650) working remotely for assistance. This will reduce your wait time. You can also call this number ahead of time to work with the advocate over the phone to reduce the amount of time you spend in the courthouse. Court advocates are accompanying clients to their return hearings daily.

    Family Shelter Service continues to provide emergency shelter for DV victims and their children. Our 24 hr. Hotline is always available and we are meeting with clients via phone to provide some counseling sessions.

  • YWCA Metropolitan Chicago: Due to COVID-19, we are limiting access to our YWCA locations, suspending some programs and services and making other service delivery adjustment. The General and Sexual Violence Support Services Counseling is moving to teleconference and virtual visits.

    The Rape Crisis Hotline (630) 971-3927 continues to operate 24 hours a day. In-person advocacy is on a case-by-case basis and can be determined when calling the Rape Crisis Hotline.
  • National Domestic Violence Hotline:  800-799-SAFE (7233)
  • National Sexual Assault Hotline:  800-656-HOPE (4673)
  • Elder Abuse Hotline:  866-800-1409



To contribute to the improvement of the family violence legal system and the administration of justice.

The 18th Judicial FVCC serves DuPage County and is led by Chair the Honorable Judge Ann Celine Walsh.

The FVCC provides a forum to share and discuss information to promote a coordinated response to family violence in our county and to improve the justice system’s institutional, professional and community response to intimate partner abuse, child abuse, teen dating violence and persons with disabilities and older adult abuse. The work by multiple committees focuses arounds 3 pillars:

  • Systems change – for needed policy change
  • Professional training and education – focusing on law enforcement and criminal justice personnel
  • Community awareness – educating the public


The Chief Justice of the Supreme Court of Illinois convened the Illinois Family Violence Coordinating Council (IFVCC) in 1993 to address child abuse, domestic violence and elder abuse. It is the only judicially led family violence organization in the country that operates at both the local and state levels. Judges convene and chair the local councils and the state council.

Local councils emphasize prevention through strengthened services, comprehensive systems, coordination, protocol development, public education, professional training and information exchange. Members are policy-level and practitioner decision makers representing the many systems that interact with family violence victims and perpetrators.



  • Created and distributed the 18th Judicial Circuit Court Family Violence Roll Call training video to all DuPage County police departments
  • Conducted a family violence training for DuPage County court personnel
  • Presented the “Talking About Stalking” community awareness event in partnership with Benedictine University and many county departments and community organizations
  • Provided a family violence - persons with disabilities/older adults protocol (PWDA/OA) workshop for law enforcement and victim advocates
  • Offered the "Vicarious Trauma in the Work Environment: Strategies for Resilience" training workshop for direct service providers who work with trauma survivors and/or challenging circumstances, in partnership with the 18th Judicial Circuit Court Probation and Court Services Department


The following community resources are available to the family violence survivors in DuPage County. These services are free and confidential. 


Provides services to any person 60 years of age or older or a person with a disability between the ages of 18-59 who cannot report for themselves because of a disability, impairment or any other conditions. 

They investigate suspected physical, emotional and sexual abuse; neglect and financial exploitation and assists with orders of protection, police reports and court proceedings.

24 HOUR HOTLINE:  866-800-1409


Provides a safe place for exchange of children and court-ordered parenting time. They work with families to help maintain safe relationships between parents and children. 



Offers a 24-hour hotline, adult and child, individual and group counseling, emergency shelter, case management, assistance with orders of protection, outreach after contact with police, community advocacy and prevention education. Orders of protection can be filed online at:

24 HOUR HOTLINE:  630-469-5650


Offers in-person advocacy services and crisis intervention services for survivors of sexual violence throughout medical, police and court proceedings. Provides prevention education and trainings for schools and businesses and has a confidential 24/7 hotline, as well as case management, short-term, long-term and group counseling services available or ages 3+ in English and Spanish. Confidential advising and Title IX assistance is available for college students. 

24 HOUR HOTLINE: 630-971-3927 

Youth Services

Provides services for youth (ages 10-17) who have run away or been locked out by a parent; 24/7 crisis intervention (MRAI) is available. Services in DuPage county are split between the following agencies: 

  • 360 Youth Services serves Aurora, Bolingbrook, Clarendon Hills, Darien, Downers Grove, Lisle, Naperville Westmont and Woodridge - provides emergency stabilization, follow-up counseling and supportive services for youth who are at risk for involvement in the juvenile justice or child welfare systems.
    • 630-419-0744- MRAI crisis calls 
    • 630-717-9408, ext. 1180 – daytime services 
  • Northeast DuPage Family and Youth Services serves Addison, Bensenville, Burr Ridge, Elmhurst, Hanover Park, Hinsdale, Itasca, Lemont, Lombard, Oakbrook, Oakbrook Terrace, Roselle, Villa Park and Wood Dale - provides mental health counseling, case management and follow-up on all domestic violence calls to police.
    • 630-543-3080 – MRAI crisis calls 
    • 630-693-7934 –daytime services 
  • Wheaton Youth Outreach serves Bartlett, Bloomingdale, Carol Stream, Glen Ellyn, Glendale Heights, Warrenville, Wayne, West Chicago, Wheaton and Winfield  - provides transitional housing, counseling and case management.
    • 630-880-8794 – MRAI crisis calls
    • 630-682-1910 – daytime services 

Contact Us

Holly Smith
FVCC Coordinator

505 N. County Farm Rd.
Wheaton, IL 60187