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The County of DuPage
Wheaton, Illinois

Press Release

Contact Information: John Loper

Thursday, March 19, 2020

Metra switching to alternate schedules on Monday, March 23 due to coronavirus

CHICAGO (March 19, 2020) – Metra will begin operating an alternate weekday schedule on Monday, March 23, to adjust for the reduced number of riders due to school closures, work-from-home mandates and other consequences of the coronavirus pandemic. It will operate its normal weekend schedules this weekend on lines that have weekend service.

The alternate schedules, which can be viewed on metrarail.com, represent about half of Metra’s normal weekday service but provide adequate service for those who still need to travel. There will be changes for every line except the Heritage Corridor, which will operate its normal schedule. Where we are able to, we will maintain the number of cars on trains to allow for social distancing. The reduced schedules will remain in effect until health officials deem the crisis has passed and/or ridership begins to return to normal. On a line-by-line basis, Metra is monitoring ridership and may further reduce service to meet the ridership demands.  

“This is an unprecedented situation; we are attempting to do our best to provide service for those who still need public transportation and match service with demand,” said Metra CEO/Executive Director Jim Derwinski. 

Although Metra does not have hard numbers, it experienced a severe drop in ridership late last week, as the impacts of the pandemic spread. That decline has continued this week, particularly after many businesses switched to work-from-home and Gov. J.B. Pritzker ordered the closing of schools statewide and banned large gatherings in order to stop the spread of the virus.

Because it remains difficult to accurately predict the demand for service, and therefore the amount of service required to meet that demand, further adjustments are possible if the alternate schedules prove inadequate. Metra will give customers ample warning if schedules need to be adjusted again. Any potential changes to weekend schedules also will be announced with ample warning.

Metra is encouraging all riders to use the Ventra app for tickets because it requires less interaction with conductors. The app can be downloaded for free from the App Store or Google Play.