Online Co-Parenting Course Troubleshooting Tips

NOTE: A login is required to access the course; users will receive their login information via email after registering and paying for the course.

• Register for the Online Course
• Instructions for accessing the course, changing/retrieving your password, etc. (PDF)

Troubleshooting Tips

Please try the following troubleshooting tips if you are having problems with the course.

This class does not work on cell phones.

If you are logged in and have clicked on the course icon but the course isn't opening, then:

1. Turn off pop-up blockers. To do this, please following these instructions:
• For Chrome: Chrome instructions
• For Internet Explorer: Internet Explorer instructions
• For Firefox: Firefox instructions
• For Safari: Safari instructions
• NOTE: If you have other toolbars like Google or Yahoo toolbars, you will also need to turn the pop-up blockers off on these applications as well.

If you are still having issues, there may be a setting or toolbar that is preventing the class from working properly. Please try the class on another computer or call us at 630-407-2450 to set up an appointment for the in-person class or to take the online class here at our facility Mon-Fri from 9am-5pm.