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The County of DuPage
Wheaton, Illinois

Job Details for 1001 - Staff Assistant

Job Description

FLSA STATUS: Non-Exempt
GRADE: 106


POSITION SUMMARY
Under immediate supervision; performs work of routine difficulty in providing basic clerical support to a department; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS
Individuals in this class are distinguished from those of higher level clerical positions by human relations skills requiring simple courtesy in routine encounters; resources to do the job are detailed written documents requiring no interpretation; work is generally of a routine nature.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Acts as a counter clerk or receptionist receiving individuals or directing them to the proper location
• Type letters, forms, envelopes and similar materials from straight copy
• Operates departmental telephone switchboard
• Provides information to the public
• relays messages
• Receives, sorts and distributes mail
• Maintains filing systems and basic departmental records
• Makes arithmetical calculations;
• Operates fax machines, microfilm, typewriter, CRT terminals, copy machines and calculators with on-the-job training
• Orders office supplies for a department.
• Files documents alphabetically, numerically, or by other prescribed methods
• Maintains regular attendance and punctuality

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• English, spelling and arithmetic
• Current office practices, procedures, and equipment
• Department policies and procedures
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Assembling, completing and maintaining records
• Applying an acquired knowledge of procedures, rules, regulations, and services of office to which assigned
• Using computer hardware and software including work processing, spreadsheets, databases, email, etc.

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality

SUPERVISORY RESPONSIBILITIES
None.

EDUCATION and/or EXPERIENCE
Completion of a High School Diploma or General Equivalency Diploma equivalent; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

CERTIFICATES, LICENSES, REGISTRATIONS
None.