Job Details for 1188 - EO Tax Collection Specialist
FLSA STATUS: Non-Exempt
Under direction; performs work of moderate difficulty
in collecting tax funds submitted to the Treasurer’s Office; performs related
work as required.
DISTINGUISHING FEATURES OF THE CLASS
employee in this class spends a substantial amount of time administering the
collection and processing of real estate tax payments and balancing and
auditing tax receipts. Work involves considerable analysis of accounts and the
use of independent judgment. Direction is received from a Deputy Treasurer.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and
responsibilities is illustrative only, and is not a comprehensive listing of
all the duties and responsibilities performed by positions in this class.
• Coordinates activities of tax collection including cashiering, payment
collection by DuPage County banks, off-site remittance processing and in-house
• Trains personnel on the collection and processing
• Communicates with collecting banks to advise on current
procedures, resolve collection problems and correct balancing discrepancies
• Communicates with remittance processing center to advise of processing
errors and file transmission problems
• Coordinates processing of bulk
electronic tax payments submitted by mortgage companies and tax services
Creates data files for transmission to the mainframe
• Initiates and
follows through on sequence of mainframe job requests to balance, verify and
update daily tax processing
• Audits daily receipts and prepares audit
• Prepares daily bank deposits
• Employs specials handling
to process back tax, open space and sub-tax payments, issues refunds for
overpayments and cancel returned payments
• Orders supplies for cashiers
• Responds to payment related questions from taxpayers,
mortgage companies and tax services
• Maintains regular attendance and
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
Adjusts work assignments and schedules in the event of an emergency to
participate in emergency preparedness, response, and recovery activities as
• Depending on assignment may maintain required emergency
management training, licensure and/or certifications.
• Performs related
duties as required or assigned within job classification.
To perform this job successfully, an individual must be
able to perform each essential duty satisfactorily. The requirements listed
below are representative of the knowledge, skill, and /or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform essential functions.
principles and practices including their application to billings and
• Practices relating to documentation of accounts receivable
• Data processing as applied to financial recordkeeping
office practices, procedures and equipment
• County policies and
• Applicable federal, state, and local laws, rules,
regulations, codes, and/or statutes
comprehensive financial records and in completing financial statements
Analysis of financial data
• Using computer hardware and software
including word processing, spreadsheets, databases, email, etc.
Applying an acquired knowledge of procedures, rules, regulations and services
applicable to the assigned office
projects and multiple priorities simultaneously
• Establish and maintain
effective working relationships with department and division staff, other
departments and others, such as vendors
• Communicate and use
interpersonal skills to interact with coworkers, supervisor, the general
public, etc. to sufficiently exchange or convey information and to receive
• Ensure compliance with applicable federal, state, and
local laws, rules, and regulations
• Convey excellent oral and written
• Work effectively under stress
EDUCATION and/or EXPERIENCE
Completion of a High School Diploma, or
G.E.D., and three years in fiscal record keeping and/or collections including
three years working within the DuPage County Treasurer’s Office; or, an
equivalent combination of education and experience sufficient to successfully
perform the essential duties of the job such as those listed above.
The physical demands described here are
representative of those that must be met by an employee to successfully perform
the essential functions of the job. Reasonable accommodations may be made to
enable individuals with disabilities to perform the essential functions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a
negligible amount of force frequently or constantly to lift, carry, push, pull
or otherwise move objects, including the human body. Sedentary work involves
sitting most of the time. Jobs are sedentary if walking and standing are
required only occasionally and all other sedentary criteria are met.
The work environment characteristics described here are
representative of those an employee encounters while performing the essential
functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Position is typically office or administrative work and is not substantially
exposed to adverse environmental conditions.