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The County of DuPage
Wheaton, Illinois

Job Details for 1215 - Policy and Program Manager

Job Description

FLSA STATUS:    Exempt
GRADE:    313

DEFINITION:
Under direction of Deputy County Administrator, performs work of considerable difficulty, advising and providing support to the County Board Office and its administration.   This position will collect data, conduct research, prepare advisory memoranda, assist in researching and tracking legislative initiatives, support and lead program development, and be assigned other projects as needed.  Provides highly responsible and complex support to the County Board Chairman, the County Board and its various Committees and appointed bodies; and performs other duties as required.  

DISTINGUISHING FEATURES OF THE CLASS
The employee in this position plans, coordinates, and conducts a variety of research projects, analyzes and develops policies and programs, and leads County Board initiatives.  The employee in this position has responsibility for researching, coordinating, planning and implementing the County Board Chairperson’s and County Board’s policies, programs and initiatives.  Additional responsibilities include the development and implementation of the County’s Strategic Plan and coordination of various efficiency initiatives.  Work involves extensive communication and interaction with staff members, elected officials, members from the public, and representatives from other units of government. Directs the work of assigned staff. Direction is provided by the Deputy County Administrator.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

•    Supports and leads a variety of county initiatives
•    Performs specialized assignments of a confidential nature as prescribed by the County Administrator and Deputy County Administrator
•    Researches potential policy and program initiatives in connection with specific issues pertaining to County government
•    Plans, coordinates, and implements approved research projects and programs
•    Analyzes and develops recommendations for policies, program planning, and evaluation activities including the development of shared services with other units of government and coordination of the County’s ACT Initiative
•    Compiles, analyzes, and interprets data used by elected officials in developing recommendations on policies and programs
•    Coordinates the periodic update of the County’s Strategic Plans directed and works in collaboration with Department Heads and Countywide Election Officials to implement the stated objectives  
•    Presents at County meetings, as well as at meetings of other public and private entities
•    Serves as staff liaison to the DuPage Ethics Commission and coordinates the annual ethics training of all county employees in consultation with the commission
•    Assists the County Chairman and County Board with the selection process of board and commission appointees
•    Oversees the development, revision, and implementation of operational policies and programs
•    Recommends administrative policy and program changes to the Deputy County Administrator
•    Assists with the analysis, preparation and monitoring of legislation in support of the County’s legislative goals  
•    Serves as staff liaison to the County’s Strategic Planning Committee; works with department heads and elected officials to assist with the development and implementation of strategic initiatives; tracks and reports on departmental progress to various committees and the County Board
•    Arranges for staff trainings as needed to enhance customer service, identify opportunities for operational efficiencies, measure effectiveness and support implementation of the Strategic Plan
•    Identifies, develops and defines best practice as well as non-conventional ideas and strategies in response to emerging and future trends and opportunities
•    Recommends hires and promotions, directs and evaluates employment decision for all assigned positions
•    Identifies and resolves employee relations and performance issues, establishes and maintains a professional work environment while providing appropriate leadership and direction
•    Promotes positive morale, creativity and teamwork among staff, evaluates employee performance and sets clear goals and expectations
•    Maintains regular attendance and punctuality.

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
•    Public and County government administration, process, policy and program procedures
•    Federal, State, and County issues, principles and practices affecting the County government
•    Ordinances and policies relating to the authority and functions of County departments, committees, and agencies

Skill in:
•    Making presentations to and working effectively with elected officials and the public.
•    Establishing and maintaining effective working relationships with all levels of County Officials, associates, the general public, and others.
•    Working collaboratively in a team-oriented environment to advance the policy goals of the County Board Chairman and County Board
•    Applying an acquired knowledge of procedures, rules, regulations, and services applicable to the duties of the position

Ability to:
•    Analyze and prepare a wide variety of documents, conduct research on complex problems and prepare written memorandums on various public policy issues
•    Express ideas clearly and concisely, both verbally and in writing
•    Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
•    Manage multiple projects and priorities simultaneously
•    Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable federal, state, and local laws, rules and regulations
•    Work effectively under stress and within established deadlines
•    Maintain confidentiality

SUPERVISORY RESPONSIBILITIES
Supervises assigned personnel.

EDUCATION and/or EXPERIENCE
Completion of a Bachelor's degree in Political Science or Public Administration with three years of broad and increasingly responsible experience in public or private administration and one year of supervisory experience, or an equivalent combination of training, education and experience.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

CERTIFICATES, LICENSES, REGISTRATIONS
None.