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The County of DuPage
Wheaton, Illinois

Job Details for 1467 - EO Information Systems Coordinator

Job Description

GRADE: 312

Under direction; performs work of moderate difficulty planning, developing and supporting the micro computer and mainframe information technologies functions of a department; performs related work as required.

Employees in this class develop and implement computerization plans for a department. The incumbent evaluates and purchases software, installs hardware, creates documentation, trains and supports users within a department software, installs hardware, creates documentation, trains and supports users within a department for all mainframe and micro computer applications. Work is performed under the direction of the department head with some latitude for independent judgment on assigned major projects.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Develops department computerization goals and objectives.
• Analyzes department operations to determine improvements in efficiency and communication by computerization.
• Evaluates and recommends purchase of software and hardware considering price, availability and compatibility.
• Maintains inventory of equipment
• Maintains currency in software systems especially those related to department operations.
• Installs and/or coordinates the installation of computers, software or networks systems.
• Customizes purchased software to fulfill user needs.
• Documents systems and maintains procedures manual.
• Develops, conducts and evaluates end user training.
• Performs minor maintenance on equipment.
• Acts as department liaison to information technologies department and other internal or external contracts regarding computers.
• Writes ad hoc programs and completes special assignments as necessary.
• Maintains regular attendance and punctuality.

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Effective utilization of computer hardware and software
• Information technology practices, methods, principles and techniques relative to department applications
• Systems analysis procedures
• Network administration
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Reasoning logically regarding operational aspects of computer applications
• Installing, maintaining and trouble-shooting equipment
• Documenting programs and maintaining records
• Exercising sound judgment
• Using computer hardware and software including work processing, spreadsheets, databases,
• email, etc.
• Applying an acquired knowledge of procedures, rules, regulations, and services of office to which
• assigned

Ability to:
• Develop innovative methods to achieve desired results.
• Establish and maintain effective working relationships.
• Carry out instructions furnished in writing, oral or diagram form, and to produce desired outcomes timely and completely.
• Prepare documentation of new systems and modifications.
• Train end users on system usage and reporting features and system upgrades.
• Applies standard project management methodologies within projects along with following change management processes.
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of a Bachelor's degree in Computer Information Systems, or a related field and two (2) years experience primarily in microcomputer programming, set up and operations; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.