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The County of DuPage
Wheaton, Illinois

Job Details for 1714 - Programs Monitor

Job Description

FLSA STATUS: Non-Exempt
GRADE: 110

POSITION SUMMARY
Under general supervision, performs work of moderate difficulty in monitoring the operation of Employment and Training programs; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS
An employee in this class spends a substantial amount of time conducting internal and external monitoring to ensure that program operations are functioning according to the policies and procedures established under the Workforce Investment Act.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Monitors contract performance by subcontractors in the areas of eligibility, curriculum, monthly enrollments and terminations
• Tabulates written evaluations of programs
• Oversees program implementation and design
• Coordinates with staff regarding discrepancies, modifications, necessary revisions or suggestions for improvement
• Compiles statistical analysis of participant progress and outcomes
• Resolves problems through monthly monitoring visits of sub-recipients
• Ensures participants are receiving training as outlined in the contracts
• Conducts internal operations review on a monthly basis
• Maintains regular attendance and punctuality

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Employment and training program operations
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Assembling pertinent program data for review
• Contractual operations and oversight of training activities
• Following procedures.
• Using computer hardware and software including work processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations, and services of office to which assigned

Ability to:
• Manage projects and multiple priorities simultaneously
• Prioritize and assign work
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality

SUPERVISORY RESPONSIBILITIES
None

EDUCATION and/or EXPERIENCE
Completion of a Bachelor's degree in Education, Business Administration or related field and two (2) years experience in employment and training work; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

CERTIFICATES, LICENSES, REGISTRATIONS
None.