FLSA STATUS: Exempt
Under direction; performs work of considerable difficulty in providing intensive assessments and career counseling to customers with unique needs or problems; performs related work as required.
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class provides vocational counseling and assessment for customers with complex employment issues. This position is distinguished from the Career Counselor I due to the advanced technical knowledge of vocational counseling required for the position. Work involves advising Career Services Counselors and acting as a lead in the area of assessment and career counseling. Direction is received from the Workforce Development Manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
• Conducts intensive assessments for clients, using the appropriate assessment tools and instruments
• Acts as a lead worker to the staff regarding vocational counseling, assessment, referral to training programs and testing
• WARN Act compliance; counsels customers and directs them toward participation in programs that will improve their employability and self-sufficiency including assessment of work history, educational background, skill development, transferable skills, goals and personal situation
• Enrolls, tracks and maintains customer data in computerized tracking system; discusses personal issues as they relate to the individual’s job search; provides resource information regarding social services to customers and acts as an advocate when needed
• Completes termination paperwork; may develop, conduct and evaluate career exploration workshops, may assist in the development and preparation of grant applications
• May administer and assesses vocational tests, may act as a liaison to the business community
• Maintains regular attendance and punctuality
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned
• Depending on assignment may maintain required emergency management training, licensure and/or certifications
• Performs related duties as required or assigned within the job classification
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Vocational counseling principles and practices; good knowledge of labor market information
• Local community resources
• Psychological and vocational tests and measures
• Factors which contribute to mental, emotional and social adjustment and maladjustment
• Research methods and statistics
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Empowering customers to make career decisions
• One-to-one counseling situations and group facilitation
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
EDUCATION and/or EXPERIENCE
Completion of a Bachelor’s degree in Social Services, Education, Business or a related field coupled with two (2) years of experience in adult education, career counseling, vocational counseling; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position is typically in a general office environment with a moderate noise level, to include some travel in all weather conditions.
CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain in good standing a valid Illinois driver’s license.