skip to main content
The County of DuPage
Wheaton, Illinois

Job Details for 2165 - EO Victim Witness Coordinator

Job Description

GRADE: 111

Under direction, performs work of considerable difficulty in the administration and coordination of the services available to the victims and witnesses of violent crime within DuPage County; performs related work as required.

An employee in this class performs professional social services work by providing counseling, client advocacy and community referrals to the victims and witnesses of violent crimes. This position is also responsible for the day-to-day operating activities and administration of the Victim-Witness Program. Work is performed under the direction of the Chief of the Criminal Division and in compliance with the Victim-Witness Bill of Rights under the Illinois Constitution. Supervision is exercised over the Victim-Witness Advocate and other support staff assigned to the Unit.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Coordinates the services available to victims and witnesses of violent crimes within DuPage County
• Serves as an advocate for the court systems
• Prepares informational materials
• Provides detailed reports and information regarding the status of criminal matters
• Serves as a liaison between assigned Assistant State's Attorneys and victims
• Assists with the preparation of victim impact statements
• Counsels victims on emotional issues such as dealing with grief and loss, domestic violence, complicated mourning, sexual abuse and assault and substance abuse
• Provides clients with resource and referral information pertaining to professional counseling, financial services and transportation services
• Prepares State and Federal grant applications
• Performs administrative functions as delegated by the Chief of the Criminal Division
• Supervises and monitors the caseload of the Victim-Witness Advocate
• Supervises support staff assigned to the unit
• Maintains regular attendance and punctuality

• Adjusts work assignment or schedule in the event of an emergency to participate in emergency preparedness, response and recovery activities as assigned.
• Depending on assignment, may require emergency management training, licensure or certifications.
• Performs related duties as required or assigned within job classification.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• The criminal justice system
• Victim advocacy and victim's rights
• The functions, availability and resources of public and private social service agencies
• Counseling principles and practices
• Management and leadership principles

Skill in:
• Understanding the problems, needs, and motivations of clients
• Planning, scheduling and supervising the work of others
• Using computer hardware and software including work processing, spreadsheets, databases,
email, etc.
• Applying an acquired knowledge of procedures, rules, regulations, and services of office to which

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
• Monitor and evaluate employees
• Prioritize and assign work
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues

Exercises supervision of personnel in related area of responsibility.

Completion of a Bachelor's Degree in Social Work, Psychology or related mental health discipline and two years of experience in program administration; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.