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The County of DuPage
Wheaton, Illinois

Job Details for 2174 - EO Program Manager

Job Description

GRADE: 313

Under direction; performs work of considerable difficulty in program design and evaluation as related to the services provided by Juvenile Detention and Probation; performs related work as required.

An employee in this class is responsible for researching, identifying and evaluating programs in order to be proactive in the department’s work with juvenile offenders. Work assignments may be related to either Juvenile Detention or Probation based on area of assignment. This position is also responsible for training staff on new programs. Direction is received from higher level staff.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Researches interventions and treatments that will meet the needs of offenders and families
• Identifies and establishes a network of community resources to provide services including self-help groups, community groups and volunteers
• Develops new programs and trains staff to effectively conduct such programs
• Maintains up to date information pertaining to current programs including community resources being used to provide treatment
• Acts as a liaison between the Courts or the Department and the community resources
• Evaluates programs to determine overall effectiveness
• Coordinates with supervisors to provide specialized treatment to specific offenders
• Develops and supervises the overall volunteer operation within the detention center
• Writes grants to secure funding for program development
• Prepares reports regarding the status of programs and resources
• Maintains statistics and documentation
• Maintains regular attendance and punctuality

• Adjusts work assignment or schedule in the event of an emergency to participate in emergency preparedness, response and recovery activities as assigned.
• Depending on assignment, may require emergency management training, licensure or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Professional methods of handling socially maladjusted and emotionally disturbed children
• The dynamics of normal and abnormal child and adolescent behavior and development
• The criminal justice system as related to detention and probation
• Family dynamics and systems
• Learning theories and patterns
• Research and literature within the juvenile correctional intervention and treatment fields

Skill in:
• Developing programs to meet the needs of socially maladjusted and emotionally disturbed juvenile offenders
• Identifying problem areas where intervention response may be provided
• Maintaining a network of community resources
• Monitoring and evaluating the success of programs
• Training staff on the delivery of programs
• Planning, scheduling and supervising the work of others
• Using computer hardware and software including work processing, spreadsheets, databases,
email, etc.
• Applying an acquired knowledge of procedures, rules, regulations, and services of office to which

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of a Bachelor’s degree in Behavioral Sciences or Social Work and five years of relevant probation or detention work experience including experience with program development and evaluation; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.