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The County of DuPage
Wheaton, Illinois

Job Details for 2185 - EO Probation Officer Supervisor

Job Description

GRADE: 313

Under general supervision; performs work of considerable difficulty in supervising, assigning and coordinating the casework efforts of Probation Officers in their Division; performs related work as required.

An employee in this class supervises the Probation Officers in a division of the Probation Department. Such an employee may also assist in planning the work of the division and evaluating the staff. Performs casework as assigned and substitutes for the Senior Probation Officer Supervisor as required.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Orients and trains new Probation Officers in adult investigations, juvenile investigations, custody investigations, adoption investigations, and bond court procedures
• Participates in interviewing applicants for employment as well as the selection process in hiring
• Supervises and evaluates performance of subordinate professional staff
• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
• Attends placement staffing meetings and authorizes placement of clients
• Makes case assignments
• Assists in program planning and monitoring of existing programs
• Ensures that services are being administered in the court supervision program
• Resolves procedural and/or interdivisional problems
• Authorizes time off and mileage reimbursements
• Attends various meetings
• Interviews and orients student interns
• Collects appropriate data;
• Maintains records.
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Modern social service practices and casework philosophy, methods and practices
• Current economic, delinquency and correctional problems
• Philosophy and goals of probation programs and court procedures
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Management and leadership principles

Skill in:
• Interpreting State Statutes, court rules and local ordinances and applying them to the procedures used in the division
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Planning, scheduling and supervising the work of others

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
• Monitor and evaluate employees
• Prioritize and assign work
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues

Exercises supervision of personnel in related area of responsibility.

Completion of a Bachelor's degree in the Behavioral Sciences and three years’ experience in court social work or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.

This position requires a valid Illinois driver's license.