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The County of DuPage
Wheaton, Illinois

Job Details for 2277 - EO Civilian Jail Officer

Job Description

GRADE: 108

Under general direction; performs work of routine difficulty to ensure a safe and secure corrections facility by performing various tasks to assist in the control and processing of prisoners and related records and activities; performs related work as required.

An employee in this class must maintain vigilant attention of both inmate and officer traffic around assigned post; takes appropriate action when activating prisoner control devices; inputs and reads data on computer and documents information for reports.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Monitors surveillance cameras
• Opens and closes controlled access points for authorized personnel
• Monitors emergency notification equipment and properly responds if activated
• Accounts for keys, and equipment at the post
• Tracks computer screens to input inmate data
• Writes detailed reports as necessary
• Greets and interacts with the public, giving direction as needed
• Answers phone inquiries in keeping with policy and procedure
• Provides documentation of the visiting function, including intake and release of property
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• The purpose of a detention program
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Observation of movement and human behavior and scanning monitoring devices
• Data entry
• Report writing
• Accounting for equipment and material
• Appropriate uniform dress
• Understanding and following orders
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Understand and follow orders
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of a High School Diploma or General Equivalency Diploma equivalent and six (6) months experience in data entry, report writing, or security; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work: Requires the ability to up to 10 pounds frequently and up to 20 pounds occasionally. While performing the duties of this job, the employee is regularly required to maintain visual contact and alertness with video monitoring equipment and slight movement by personnel in containment and access areas.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in the field environment and regularly include working in a potentially hazardous work station in close proximity to jailed or restrained criminals.