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The County of DuPage
Wheaton, Illinois

Job Details for 2315 - Humane Education/Events Coordinator

Job Description

FLSA STATUS: Exempt
GRADE: 311

POSITION SUMMARY
Under general supervision; performs work of moderate difficulty in the area of public education and event planning regarding humane animal care, public health and safety related to animals, and responsible pet ownership; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS
An employee in this class performs work in creating, planning and conducting educational programs for the general public as well as coordinating events for the facility; general supervision is received from the Administrator/Veterinarian and Manager of Animal Care and Control.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Researches, develops and presents effective public educational programs regarding humane animal care to the general public
• Designs and implements pet therapy programs for nursing homes
• Develop, implement and evaluate the DCACC internship program
• Develop and maintain community awareness and positive public image for DCACC
• Conducts training classes for shelter staff and volunteers
• Assists with training, directing and evaluating volunteers and programs
• Conducts formal recognition programs
• Project lead for designing and writing quarterly newsletter
• Makes initial contacts with schools, police departments, and any other groups that may benefit from humane animal care training
• Assist with coordination of animals to foster homes or volunteer groups
• Conducts training classes for shelter staff and volunteers
• Coordinates summer day camp and after school programs for school age population
• Designs and organizes special events to positively promote Animal Control's public services
• Communicates and distributes information on available services and programs
• Assists Animal Control Warden’s with complex public interactions
• Reviews and analyzes statistical data to detect trends and monitor program effectiveness
• Monitor program income and expenditures
• Writes and edits speeches, educational literature, correspondence, statements, and feature pieces and coordinates with County Public Information Officers
• Conducts research, writes, edits and integrates content for distribution to traditional and digital platforms (i.e. regular mail, Twitter, Facebook)
• Keeps general records and files
• Researches and identifies available and suitable sources of grant funding at the state and national level, as well as within the private sector with non-profit agencies, foundations, etc.
• Create systems and procedures for tracking special events, public educational programs, and distribution of materials
• Attends and assists with coordination of departmental events
• Maintains regular attendance and punctuality

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignment or schedule in the event of an emergency to participate in emergency preparedness, response and recovery activities as assigned.
• Depending on assignment, may require emergency management training, licensure or certifications.
• Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Basic elements of public relations and marketing
• Training fundamentals, methods, and practices
• Educational instruction and development
• Animal behavior and care
• Reference materials and audio-visual resources and equipment
• English, punctuation, spelling, and the operation of office equipment
• Operation of camera and video equipment
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Social media
• Management and leadership principles

Skill in:
• Preparing and presenting training programs to the public
• Identifying educational or training objectives and needs
• Verbal and written communications
• Developing and maintaining positive and professional relationships with internal and external customers
• Maintaining accurate records and preparing reports
• Maintaining statistical data and reports to determine effectiveness of programs
• Computer software applications
• Relating to animals and providing humane care for their well being
• Translating complex information into clear public messages
• Creative story development
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Using computer hardware and software including work processing, spreadsheets, databases, email, PowerPoint etc.

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Using computer hardware and software including word processing, spreadsheets, databases, email, PowerPoint, publisher, etc.
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Monitor and evaluate others
• Proficiently utilize social media
• Manage projects and multiple priorities simultaneously
• Convey excellent oral and written communication
• Work effectively under stress
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues
• Maintain confidentiality

SUPERVISORY RESPONSIBILITIES
Exercises supervision of personnel in related area of responsibility.

EDUCATION and/or EXPERIENCE
Completion of a Bachelor’s degree in Animal Sciences, Education, Communication, Marketing or related field, in addition to two years of applicable experience involving preparing and presenting educational programs to the public; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Heavy Work: While performing the duty of this job, the employee is occasionally required to walk, reach with hands and/or arms and lift up to 50 lbs.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in an office and field environment. While performing the duties and responsibilities, the employee may be exposed to loud noise, noxious odors, chemicals, varying weather conditions, and other related conditions and situations. Will be subject to animal bites and/or scratches.

CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain in good standing, a valid Illinois driver’s license.