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The County of DuPage
Wheaton, Illinois

Job Details for 2413 - EO Drug Court Program Manager

Job Description

GRADE: 314

Under general supervision; performs work of considerable difficulty coordinating and monitoring the quality of services administered by treatment providers to ensure adherence to the standards of the drug-court program; performs related work as required.

An employee in this class spends a considerable amount of time monitoring processes and procedures to determine effectiveness. Work involves the development and enforcement of drug court standards and guidelines for providers within the geographic area served by the drug-court. Work is performed under the general supervision of the Chief Judge, or designee. Supervision is regularly provided to assigned staff.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
• Develops processes for the ongoing monitoring of treatment providers
• Conducts site visits
• Reviews progress reports and other provider reporting
• Compares provider services such as residential, intensive out-patient, and halfway house living
• Develops and negotiates contracts and/or memorandums of understanding for healthcare services
• Researches and coordinates professional medical services with various healthcare providers
• Creates and monitors procedures for urine collection
• Identifies gender, age, family, and culturally related treatment services to ensure suitable placement
• Monitors the effectiveness of imposed sanctions
• Continuously reviews all aspects of program administration
• Seeks out and applies for available grant funding
• Monitors and reports on the use of grant funds
• Creates and maintains data collection systems, including participant demographics and background data
• Analyzes data to identify trends and recommends course of action
• Monitors cases from application through admission, program participation, and completion
• Tracks participant relapses or violations
• Represents the Office of the Chief Judge with external agencies and organizations, at Drug-Court Sub-Committee meetings and as the lead for multi-jurisdictional meetings
• Acts as liaison between the court system and service providers
• Oversees the division’s administrative functions
• Interviews, hires, trains and supervises employees assigned to the division
• Identifies and resolves employee relations and performance issues
• Establishes and maintains a professional work environment while providing leadership and direction
• Promotes positive morale, creativity, and teamwork among staff
• Evaluates employee performance and sets clear expectations
• Keeps current with applicable laws, regulations and clinical developments
• Maintains regular attendance and punctuality

• Adjusts work assignment or schedule in the event of an emergency to participate in emergency preparedness, response and recovery activities as assigned.
• Depending on assignment, may require emergency management training, licensure or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Addiction and substance abuse treatment and recovery programs
• The philosophy and objectives of community mental health programs and the relationship between mental illness and substance abuse
• Community resources
• Demographic issues that impact treatment and recovery
• The procedures and processes of Drug Court
• Grant funding sources, application processes, and reporting requirements
• Management and leadership principles

Skill in:
• Planning, scheduling and supervising the work of others
• Developing effective monitoring and tracking systems
• Communicating and monitoring program objectives and standards
• Gaining cooperation and support from the community in implementing program objectives
• Recommending alternative courses of treatment and appropriate placements
• Using computer hardware and software including work processing, spreadsheets, databases,
email, etc.
• Applying an acquired knowledge of procedures, rules, regulations, and services of office to which

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
• Monitor and evaluate employees
• Prioritize and assign work
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues

Exercises supervision of personnel in related area of responsibility

Completion of a Bachelor’s degree in Social Work, Psychology, Criminal Justice, or a related field and five years of professional experience involving substance abuse and treatment programs which included interaction with related aspects of the court system, and at least two years of experience in a supervisory role; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.