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The County of DuPage
Wheaton, Illinois

Job Details for 4315 - Education Services Coordinator

Job Description

GRADE: 111

Under general supervision; performs work of moderate difficulty in coordinating non-clinical training activities and in-service programs for all levels of staff within the Convalescent Center; performs related work as required.

An employee in this class assesses, identifies, plans, implements and evaluates non-clinical training courses to meet all applicable federal and state long-term care requirements in addition to providing professional development opportunities for all staff. Work involves communication and coordination of programs with all levels of staff. General Supervision is received from the Convalescent Center Assistant Administrator.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Assesses training needs
• Recommends, plans, develops, and implements new training programs for all levels of personnel
• Reviews, evaluates and updates existing programs
• Monitors and evaluates appropriateness of training provided to include assessing performance, and the understanding and application of general principles
• Monitors current and changing federal and state laws and regulations as they relate to long term care staff training requirements
• Consults with supervisors throughout the facility to determine training needs
• Organizes various training events including workshops and annual conferences(e.g. Safety Fair, Education Fair, etc.)
• Consults with equipment and education material vendors to evaluate the educational applicability of products
• Serves as liaison to in-house and external healthcare professionals
• Reviews materials and resources in order to prepare budget projections and recommend purchases
• Orders training supplies
• Maintains resource libraries
• Conducts new employee orientation, in-services, and continuing education training programs
• Maintains records of training activities, in-services, staff attendance, and program effectiveness
• Participates in facility-wide quality improvement initiatives and projects
• Serves on committees
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Staff training fundamentals, methods, and practices
• Educational instruction and development
• Reference materials and audio-visual resources and equipment
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Providing instruction and coaching to all levels of professional, paraprofessional, and support staff
• Identifying educational and training objectives and needs
• Evaluating training results, and resources and materials
• Maintaining accurate records and preparing reports
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality


Completion of a Bachelor's degree in Human Resources, Training and Development, Education, or a related field, and one (1) year of experience in Training; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.