Job Details for 6384 - EO Education - Documentation Specialist
Job Description
FLSA STATUS: Exempt
GRADE: 312
POSITION
SUMMARY
Under general supervision, performs work of moderate difficulty
in coordinating the training and documentation needs of the department;
performs related work as required.
DISTINGUISHING FEATURES OF THE
CLASS
An employee in this class spends a substantial amount of time
documenting departmental procedures and processes to be used for training and
system development. Work involves identifying training needs and understanding
procedures. General supervision is received from the Chief Deputy of the
Circuit Court Clerk.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a
comprehensive listing of all the duties and responsibilities performed by
positions in this class.
• Updates existing forms and manuals used
in the department
• Identifies departmental needs for new forms
•
Creates new forms and submits them for approval
• Coordinates the
printing of new forms
• Creates manuals documenting various processes and
procedures used by the department
• Identifies departmental training and
development needs
• Trains new staff on department policies and
procedures
• Conducts training or discussion sessions with department
supervisors on various topics
• Answers questions regarding policies or
procedures by providing information requiring interpretations and familiarity
with divisional policy and operations
• Prepares reports, charts and
tables
• Prepares letters, memos, or other correspondence.
•
Maintains regular attendance and punctuality.
NON-ESSENTIAL DUTIES
AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the
event of an emergency to participate in emergency preparedness, response, and
recovery activities as assigned.
• Depending on assignment may maintain
required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.
QUALIFICATIONS
To perform this job successfully, an individual
must be able to perform each essential duty satisfactorily. The requirements
listed below are representative of the knowledge, skill, and /or ability
required. Reasonable accommodations may be made to enable individuals with
disabilities to perform essential functions.
Knowledge of:
•
Current office practices, procedures and equipment
• County policies and
procedures
• Applicable federal, state, and local laws, rules,
regulations, codes, and/or statutes
Skill in:
• Using
computer hardware and software including word processing, spreadsheets,
databases, email, etc
• Applying an acquired knowledge of procedures,
rules, regulations and services applicable to the assigned office
•
Ability to:
• Manage projects and multiple priorities
simultaneously
• Establish and maintain effective working relationships
with department and division staff, other departments and others, such as
vendors
• Communicate and use interpersonal skills to interact with
coworkers, supervisor, the general public, etc. to sufficiently exchange or
convey information and to receive work direction
• Ensure compliance
with applicable federal, state, and local laws, rules, and regulations and
statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
•
Monitor and evaluate employees
• Prioritize and assign work
•
Analyze problems, identify alternative solutions, project consequences of
proposed actions, and implement recommendations in support of goals
•
Plan, organize, manage and evaluate the work of the division to ensure
efficient, timely and cost-effective services
• Plan, analyze, and
evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues
SUPERVISORY RESPONSIBILITIES
None.
EDUCATION and/or
EXPERIENCE
Completion of an Associate’s degree in Business Administration
or a related field and three years of progressively responsible general office
work which included providing customer service, and one year of experience with
the Circuit Court Clerk’s Office; or, an equivalent combination of education
and experience sufficient to successfully perform the essential duties of the
job such as those listed above.
PHYSICAL REQUIREMENTS
The
physical demands described here are representative of those that must be met
by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Sedentary Work: Exerting up to
10 pounds of force occasionally and/or a negligible amount of force frequently
or constantly to lift, carry, push, pull or otherwise move objects, including
the human body. Sedentary work involves sitting most of the time. Jobs are
sedentary if walking and standing are required only occasionally and all other
sedentary criteria are met.
WORK ENVIRONMENT
The work
environment characteristics described here are representative of those an
employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Position is typically office
or administrative work and is not substantially exposed to adverse
environmental conditions.
CERTIFICATES, LICENSES, REGISTRATIONS
None