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The County of DuPage
Wheaton, Illinois

Job Details for 3234 - Water Operations Technician

Job Description

FLSA STATUS:  Non Exempt
GRADE:  Local 399

Under general supervision; performs work of routine difficulty in assisting the public with water distribution operations and project management; performs related work as required.

An employee in this class, reads water meters, tests chlorine residuals, tests for fluoride, checks water hardness and maintains water treatment and pumping stations, which requires training and knowledge of specialized subject matter and the frequent exercise of independent judgment. This position is distinguished from clerical positions by the technical nature of the work. Work is performed under general supervision.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
•    Assists customers on the phone and in person with regard to problems or questions.
•    Maintains Operations records such as copies of documents, correspondence with the IEPA, etc.
•    Performs routine maintenance and repairs to water system equipment.
•    Monitors chlorine and fluoride levels in water.
•    Performs routine inspection of plumbing.
•    Checks to see that meters are functioning properly and repairs defects as necessary.
•    Responds to inquiries and requests from customers about malfunctioning equipment.
•    Responds to customer requests and performs residential investigation and repair of malfunctioning equipment
•    Advises plumbers regarding installation requirements of water meters.
•    Ensures that the County's water treatment systems are adequately maintained and operating according to applicable environmental protection standards and regulations
•    Analyzes lab data and chemical analyses of water for proper levels of chlorine, etc.
•    Monitors meters and gauges
•    Records readings and daily flows to plants
•    Performs major and routine maintenance and repairs to equipment
•    Performs preventative maintenance
•    Cleans and maintains buildings and equipment.
•    Trains new employees and coordinates the work of summer employees.
•    Maintains regular attendance and punctuality
•    Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
•    Depending on assignment may maintain required emergency management training, licensure and/or certifications.
•    Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
•    Customer service techniques
•    IEPA rules and regulations
•    County policies and procedures
•    Operation of water treatment plant equipment
•    Water treatment/system procedures and processes
•    Environment protection regulations pertaining to water treatment
•    Current office practices, procedures and equipment
•    Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
•    Interpreting and applying complex written and verbal instructions
•    Reading and interpreting blueprints, site plans and architectural designs
•    Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
•    Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
•    The geography and street locations of the County
•    Routine maintenance procedures associated with meters and equipment
•    Residential and commercial plumbing techniques and systems Testing, performing repairs and upkeep of water meters
•    Monitoring fluoride and chlorine levels and correcting problems
•    Basic mathematical calculations
•    Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
•    The operation and repair of water treatment plant equipment
•    Performing laboratory analyses and tests of water samples

Ability to:
•    Maintain records and files
•    Provide customer service
•    Manage projects and multiple priorities simultaneously
•    Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
•    Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable federal, state, and local laws, rules, and regulations
•    Convey excellent oral and written communication
•    Work effectively under stress
•    Maintain confidentiality


Completion of a High School Diploma or General Equivalency Diploma equivalent and two (2) years of experience in water system construction or maintenance; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Medium work: While performing the duties of this job, the employee is required to stand, walk, sit for extended periods of time, use hands and/or arms to operate tools and equipment and vehicles, climb, crouch or stoop, and lift and carry up to 50 lbs.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work will occur in an office and field environment.  The work environment for this position regularly includes working in varies outside weather conditions, near moving mechanical parts, with hazardous chemicals, and with fumes or airborne particles.

Must possess and maintain in good standing, a valid Illinois driver’s license.