FLSA STATUS: Exempt
Under direction, performs work of moderate difficulty in assigning and supervising the work of subordinate staff; performs related work as required.
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class spends a substantial amount of time supervising, planning, coordinating and delegating the activities of the division. Work involves implementing policies and goals for assigned staff. Independent judgment is required to interpret policies and resolve problems as they occur. Direction is received from the Recorder of Deeds department manager.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
• Supervises the work of subordinate personnel
• Prepares work schedule for assigned staff and assures coverage of assigned functions including, but not limited to, cashier stations and counter clerks
• Establishes and states clear job expectations of the staff
• Identifies divisional needs such as staffing requirements, office equipment needs and staff training and development;
• Recommends hires and promotions, directs and evaluates employment decisions for all assigned positions
• Previews workload and determines priorities
• Answers complex inquiries regarding policies or procedures by providing information requiring interpretations and familiarity with divisional policy and operations
• Troubleshoots and responds to emergency operational problems
• Participates in special projects related to divisional operations
• Prepares reports, charts and tables
• Prepares letters, memos, bid specifications, or other correspondence
• Maintains logs and files related to budgets, accounts payable, purchasing and/or payroll
• May review, record and deposit checks and other payments received by division.
• Maintains regular attendance and punctuality.
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Management and leadership principles
• Numerical calculations, obtain totals and balances and verify information
• Working skill in maintaining applicable records and reports
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Planning, scheduling and supervising the work of others
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations and statutory requirements
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
• Monitor and evaluate employees
• Prioritize and assign work
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues
Exercises supervision of personnel in related area of responsibility.
EDUCATION and/or EXPERIENCE
Five years of progressively responsible general office work which included providing customer service, two years of supervisory experience and two years of experience in the Recorder of Deeds Office; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
CERTIFICATES, LICENSES, REGISTRATIONS