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The County of DuPage
Wheaton, Illinois

Job Details for 2306 - Animal Caretaker Supervisor

Job Description

FLSA STATUS: Exempt
GRADE: 312

POSITION SUMMARY
Under direction; performs work of moderate difficulty in the coordination of population management, overseeing the care, temperament testing, behavior modification, medical evaluations, and euthanasia of the animals at the Animal Services facility; performs related work as required.

DISTINGUISHING FEATURES OF THE CLASS
An employee in this class performs skilled work in behavior and medical tasks in addition to assigning and reviewing the work of staff and volunteers; work is performed under the direction of the Veterinarian/Administrator.

ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Assigns, delegates, supervises and inspects the work of subordinate staff and volunteers engaged in the care and outcomes of animals
• Orders medications, food and other supplies related to the care of animals
• Conducts behavior assessments and is part of the team that determines potential outcomes for animals
• Manages scheduling of staff to ensure sufficient coverage in providing a high level of quality care to animals
• Develops and recommends procedures to ensure effective operations
• Creates and manages the delivery of animal behavior programs
• Creates, manages and facilitates canine play groups
• Creating training plans for specific shelter animals in order to increase successful adoptions and implement behavior modification where indicated
• Assists the Veterinarian in surgery and post-operative care
• Administers medications (e.g. vaccinations, etc.)
• Oversees care for dogs, cats and any other types of animals accepted into the shelter
• Manages special dietary needs of animals
• Identifies and treats basic shelter illnesses
• Performs humane euthanasia and provides end of life comfort care
• Manages temperament testing procedures to determine eligibility for adoption or foster care
• Observes and reports animals for abnormalities and illness
• Answers questions from the public and addresses difficult and sensitive situations
• Assists in maintaining records on each animal
• Maintains regular attendance and punctuality

NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Animal behavior and care for a wide range of domestic species
• Medications, dosages, and their administration
• Animal diets, disinfectants, diseases and how they are spread
• Temperament testing guidelines and behavior modification techniques
• Low-stress animal handling techniques
• Maintaining inventory and ordering medications and food
• Surgical anesthesia for animals undergoing spay/neuter procedure and recovery
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Management and leadership principles

Skill in:
• Providing humane care for the animals
• The operation of pressure washer and autoclave machines
• Operating a personal computer, applicable software and peripheral equipment
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Verbal and/or written communication
• Planning, scheduling and supervising the work of others

Ability to:
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
• Monitor and evaluate employees
• Prioritize and assign work
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues

SUPERVISORY RESPONSIBILITIES
Exercises supervision of personnel and volunteers in related area of responsibility

EDUCATION and/or EXPERIENCE
Completion of a Bachelor's degree in Animal Sciences or related field, and three years of experience as an animal caretaker, or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Credit to meet these qualifications will be granted to former interns of DuPage County Animal Care and Control.

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee may regularly be required to walk, reach with hands and/or arms and lift up to 50 lbs.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment for this position regularly includes working with loud animals, on concrete floors and being exposed to unfavorable odors.  Will be subject to animal bites and/or scratches.

CERTIFICATES, LICENSES, REGISTRATIONS
Euthanasia Technician Certification