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The County of DuPage
Wheaton, Illinois

Job Details for 2227 - EO Director of Communications-Sheriff’s Office

Job Description

GRADE: 314

Under direction; performs work of considerable difficulty coordinating a variety of public relations and media activities with the goal of providing communications to the public regarding County operations; performs related work as required. 

An employee in this class is responsible for maintaining, coordinating and assisting with the preparation of printed publications, web-based and broadcast communications designed to increase public awareness and create a favorable public image of the Sheriff’s Office and DuPage County, its departments, programs, and/or services.  Work involves acting as the day-to-day media resource for Sheriff’s Office, the Sheriff and the County.  This class responds to emergencies and other needs requiring 24/7 availability. Direction is received from the Sheriff.

The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.

• Assists the Sheriff’s Office and the Sheriff with daily media and press requirements
• Directs support staff with the coordination, development and implementation of internal and external communication, media relations, public information, and community relations activities
• Develop relationships with media outlets and the community
• Write, edit and manage Sheriff’s website content; create Web content standards and guidelines.
• Identifies and recommends social media outlets
• Assists in Sheriff’s Office and County initiatives and programs
• Provide 24/7 communication services of Sheriff’s events, updates and media services
• Develops, prepares and coordinates the layout of various written communications such as press releases, brochures, bulletins and newsletters
• Establishes and maintains working relationships with County Public Information Officers, Board Members, County Board Chairman, government officials, staff, community groups, general public, and media representatives
• Assists with and/or conducts press conferences
• Assists with the development of media goals and communication plans for the Sheriff’s Office and County of DuPage
• Creates and maintains a positive and professional image of the Sheriff’s Office and DuPage County
• Maintains regular attendance and punctuality

• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Knowledge of:
• Operating practices of the print and broadcast media
• English, punctuation, spelling and the operation of computer program software i.e. Publisher, Word
• Printing, design, editing and proofreading techniques
• Government processes and structure
• Management and leadership principles
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
• Journalistic writing and reporting
• Analyzing facts and in exercising judgment and arriving at conclusions
• Carrying out job responsibilities with minimal supervision
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
• Manage projects and multiple priorities simultaneously
• Prioritize and assign work
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Provide leadership to effectively resolve issues
• Establish and maintain effective working relationships with department and division staff, other departments and others
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality

Completion of a Bachelor's degree in Journalism or English plus five years of professional level experience in communications or public relations work with emphasis on research, writing and dissemination of information to the public; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.