FLSA STATUS: Exempt
Under administrative direction; performs work of considerable difficulty managing the activities and operation surrounding application design, development, implementation and support of department and enterprise systems; performs related duties as required
DISTINGUISHING FEATURES OF THE CLASS
The employee in this class is responsible for managing projects involved in the development of new information technology systems and the support of current and legacy systems. Work requires the ability to exercise judgment and discretion in identifying critical needs and overseeing the implementation of information technology projects. General direction is received from the DuPage County Treasurer and the Chief Deputy of Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only, and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
• Plans, organizes and supervises systems analysis and design work for Treasurer’s office
• Assists with achieving the Treasurer’s goals to establish, develop, improve and maintain information management systems
• Manages departmental and cross-functional projects
• Identifies and defines resources necessary to complete projects
• Applies and uses newer technologies and tools to solve business needs
• Establish priorities and deadlines
• Adheres to IT security best practices
• Develops project timelines to meet established deadlines
• Maintains relationships with outside vendors and assures compliance with contracts
• Monitors and provides updates regarding project status as needed
• Prepares and presents reports as requested or required
• Adheres to standard project management methodologies
• Gathers business requirements
• Oversees the designs and programs applications
• Monitors unit and system test plans
• Follows change management processes
• Ensures technical functional objectives are met
• Prepares documentation for existing and new systems
• Monitors the results of systems analysis and design
• Maintains up to date knowledge and skills in regard to new technologies and opportunities to upgrade and/or replace legacy systems
• Utilize a proactive approach to looking for technological solutions to gain efficiencies and automate manual processes
• Maintains regular attendance and punctuality
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and /or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
• Business analysis, application system design and development
• Implementation and support of enterprise systems including Real Estate & Property Tax and ERP systems
• Managing vendor contracts including service level agreements (SLAs)
• Cloud computing environments
• Standard project management methodologies and tools
• Effective supervisory techniques and practices
• Management and Leadership principles
• Legal guidelines for the collection of public funds
• Current office practices, procedures and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes
• Proactively identifying and defining business needs and applying applicable technology solutions
• Selection of commercial off-the-shelf software (COTS) packages
• COTS selection process of off-the-shelf software
• Applying project management methodologies
• Planning, scheduling and supervising the work of others
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office
• Manage projects and multiple priorities simultaneously
• Prioritize and assign work
• Monitor and evaluate employees
• Analyze problems, identify alternative solutions, project consequences of proposed actions, and implement recommendations in support of goals
• Plan, analyze, and evaluate programs and services, operational needs, and fiscal constraints
• Plan, organize, manage and evaluate the work of the division to ensure efficient, timely and cost-effective services
• Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulations
• Provide leadership to effectively resolve issues
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
Exercises supervision of personnel in related area of responsibility.
EDUCATION and/or EXPERIENCE
Completion of a Bachelor’s degree in Computer Sciences, Business Administration or related subject and seven years of computer programming and systems work experience inducing three years of supervisory experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions.
CERTIFICATES, LICENSES, REGISTRATIONS