FLSA STATUS: Non-Exempt
Under direction; performs work of moderate difficulty in assigning and supervising the activities of subordinate staff; performs related work as required.
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class spends a considerable amount of time delegating and supervising the work of subordinate in an assigned division. Work involves interpretation of policies and resolution of problems as they occur. General supervision is received from Department Superior.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The list of duties and responsibilities is illustrative only and is not a comprehensive listing of all the duties and responsibilities performed by positions in this class.
• Supervises the work of subordinate personnel
• Prepares work schedule for assigned staff and assures coverage of assigned functions
• Identifies divisional needs and makes recommendations to manager or supervisor
• Identifies and provides for staff training needs
• Previews workload and determines priorities
• Monitors and assesses staff performance
• Answers more complex questions; assists subordinate personnel with irate customers
• Assists with special projects related to divisional operations
• Prepares letters, memos, or other correspondence
• Maintains attendance records for subordinate employees; may assist with interviewing applicants.
• May review, record and deposit checks and other payments received by division
• Maintains regular attendance and punctuality
NON-ESSENTIAL DUTIES AND RESPONSIBILITIES
• Adjusts work assignments and schedules in the event of an emergency to participate in emergency preparedness, response, and recovery activities as assigned.
• Depending on assignment may maintain required emergency management training, licensure and/or certifications.
• Performs related duties as required or assigned within job classification.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to pe form essential functions.
• The court system
• Current office practices, procedures, and equipment
• County policies and procedures
• Applicable federal, state, and local laws, rules, regulations, codes and/or statues
• Management and leadership principles
• Planning, delegating, and supervising the work of subordinate staff
• Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
• Applying an acquired knowledge of procedures, rules, regulations, and services applicable to the assigned office
• Numerical calculations, obtain totals and balances and verify information
• Maintaining applicable records and reports
• Manage projects and multiple priorities simultaneously
• Establish and maintain effective working relationships with department and division staff, other departments, and others, such as vendors
• Communicate and use interpersonal skills to interact with coworkers, supervisors, and the general public, etc. to sufficiently exchange or convey information and to receive work direction
• Ensure compliance with applicable federal, state, and local laws, rules, and regulation and statutory requirements.
• Convey excellent oral and written communication
• Work effectively under stress
• Maintain confidentiality
• Monitor and evaluate employees
• Prioritize and assign work
• Provide leadership to effectively resolve issues
Exercises supervision of personnel in related area of responsibility.
EDUCATION and/or EXPERIENCE
Four years of progressively responsible general office work which included providing customer service; or an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Two years of supervisory experience and two years of experience in the Circuit Court Clerk’s Office preferable.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
The work environment characteristics described here are representative of those an employee encounters while performing the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CERTIFICATES, LICENSES, REGISTRATIONS