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The County of DuPage
Wheaton, Illinois

Employment Opportunity: Administrative/Clerical

Title: Records Licensing Specialist I

Closing Date: Until Filled

Department: County Clerk

Hours: Full-Time: Monday-Friday 8:00 a.m.-4:30 p.m.

Salary: $15.38-$18.46 per hour

Responsibilities include:
•    Communicates by phone or in person to public inquiries and concerns related to Vital Records (Birth, Marriage and Death)
•    Processes mail and counter customer requests for certification records
•    Provides daily service to customers in need of a Marriage License
•    Processes Notary Certificates
•    Performs clerical responsibilities such as filing, copying and data entry
•    Answers inquiries from the public and directs them to the proper Governmental Office for answers
•    Maintains regular attendance and punctuality

Knowledge of:
•    Business English, spelling, and math
•    Current office practices, procedures and equipment
•    Word processing and spreadsheet software
•    County policies and procedures
•    Applicable federal, state, and local laws, rules, regulations, codes, and/or statutes

Skill in:
•    Providing accurate information to the public
•    Using computer hardware and software including word processing, spreadsheets, databases, email, etc.
•    Applying an acquired knowledge of procedures, rules, regulations and services applicable to the assigned office

Ability to:
•    Manage projects and multiple priorities simultaneously
•    Establish and maintain effective working relationships with department and division staff, other departments and others, such as vendors
•    Communicate and use interpersonal skills to interact with coworkers, supervisor, the general public, etc. to sufficiently exchange or convey information and to receive work direction
•    Ensure compliance with applicable federal, state, and local laws, rules, and regulations
•    Convey excellent oral and written communication
•    Work effectively under stress
•    Maintain confidentiality

Physical requirements and work environment:
•    Position is typically office or administrative work and is not substantially exposed to adverse environmental conditions

Requirements include the following experience or equivalent combination of training and experience:
•    Completion of a High School Diploma, or G.E.D., and two years of experience in customer service, including a high volume of public contact; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above

Applicants who are bilingual are encouraged to apply.

PLEASE NOTE:  Applicants should submit a cover letter, resume, and references to:

Applications accepted until position is filled.

DuPage County is an Equal Opportunity Employer