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mortgage company pays my taxes. Why did I get a bill?
A: A bill is mailed to you for your records. A tax bill is often requested to prove residency. Many mortgage
companies pay electronically and do not require a bill. We suggest that you
contact your mortgage company to confirm this. Q: As the new
property owner, I did not live here in 2019. Why did I receive a 2019 tax bill?
A: The tax remains with the property regardless of ownership. To determine
your liability for paying the tax, check your closing statement to see if the
seller gave you credit, or contact your attorney.Q: How do I change
the mailing name and/or address on my tax bill?
A: To change the mailing
name and/or address on your tax bill, contact the DuPage County Treasurer's
office at 630-407-5900.Q: My tax bill seems too high. How can I make
sure it is correct?
A: We suggest that you call your Township Assessor to
verify that you are receiving the exemptions for which you qualify. They can
also answer any questions pertaining to your assessed valuation. If you have
questions about the rate charged by a specific taxing body, we suggest that you
contact that taxing body.Q: I did not pay my taxes last year. Where
can I find out how much I owe?
A: Call the DuPage County Clerk's office at
630-407-5500, and ask for an Estimate of Redemption. Make sure to have your
property index number (also known as parcel number or PIN number) available.Q: I don't know my property index number (also known as parcel number or
PIN number), how can I get it?
A: Your Township Assessor can look up a
parcel number by property address.Q: May I prepay my taxes?
Yes, DuPage County is now able to accept prepayment of property taxes. Contact
the Treasurer's Office at 630-407-5900 and ask to speak with the collection
department for additional details. Prepayment information will not be available online.Q: I own multiple parcels in DuPage
County. May I pay with one check?
A: Yes, you may. Please make sure
that your math is correct and include a list the parcel numbers of the
properties you are paying on your check. Include the correct installment
coupon(s) for each payment you are submitting.Q: Does a late tax
payment affect my credit rating?
A: No, this office does not report late
tax payments to any credit bureau.Q: If I pay by mail, how can I get a
A: Your canceled check is your receipt. If you should need an
official document, please either call our Tax Information Department at
630-407-5900 or enclose a note requesting a receipt. Please allow two weeks for
a receipt to be issued.Q: Is there a charge for a copy of my bill?
A: No, we do not charge for duplicate copies of tax bills for the property
owners.Q: What is the Residential Homestead Exemption?
Residential Homestead Exemption, also called Homestead Exemption, reduces the
assessed value of your property by $6,000. In order to qualify, the property
must be owner occupied as of January 1st of the tax year. Contact your Township
Assessor’s Office for more information. The phone number is on your tax bill, or
click on the Township Assessor link on this document.