Billing Information - (630) 985-2905
Bills are generated every other month in January, March, May, July, September, and November.
Payments can be made on-line, over the phone, through the mail, or in person.
On-line payments
Enrolling in the online bill payment system allows for one-time payments and the ability to schedule recurring payments on the due date of each bill (no convenience fee applies for E-Check/ACH transactions, a $2.35 convenience fee applies to all debit
and credit card transactions). Additionally, enrolling in the online bill payment system allows for access to view E-Bills, set payment reminders, and the ability to manage multiple accounts at once.
Access the Customer
Bill Payment Portal by following the link below
(By clicking this link you will be directed away from the County's Web Site to a secure payment processing site):
Pay by phone
One-time payments can be made via credit or debit card ($2.35 convenience fee applies) by calling (855)-748-8523. Phone payments are taken via a secure, automated phone system.
Mail payments to
DuPage County Public Works
P.O. Box 4751
Carol Stream, IL 60197-4751
Pay in person at either of the following locations
DuPage County Public Works Office (2nd Floor)
421 N. County Farm Rd, Wheaton
(Mon.-Fri. 8:00 AM to 4:30 PM)
Woodridge Greene Valley Wastewater Treatment Plant
7900 South Rt. 53, Woodridge
(Mon.-Fri. 8:00 AM to 4:00 PM)
After hours drop box
Payments accepted in person include cash, personal check, cashier's
check, certified check, or money order.
Change is not available at
either location.
Late Payment Penalties
All account holder's bills shall be considered due by the date indicated on the bill. An eight percent (8%) penalty will be assessed against the outstanding balance of any bill that has been become past due. Your bill is not considered paid until the
payment is processed by the DuPage County Public Works Department.
If an account holder receives notice that service will be terminated for non-payment, all past due amounts must be paid by cash, credit or debit card ($2.35 convenience fee applies), cashier's check, certified check, or money order.
2021 Lake Michigan Water Rate Increase Information (.pdf 167kb)
2021 North Region Water Rate Increase Information (.pdf 167kb)
Base Charges (apply to Water and Sewer customers)
Type | Rate Effective March 2020 Billing | Rate Effective March 2021 Billing |
---|
Billing and DuPage County Meter Reading (Per Bill) | $6.44 | $6.78 |
Billing, no Meter Reading (Per Bill) | $4.39 | $4.62 |
Sewer Charges
Type | Rate Effective March 2020 Billing | Rate Effective March 2021 Billing
|
---|
Sewer Charge (Per 1,000 gallons of water consumption) | $3.32 | $3.53 |
Glen Ellyn Sewer Charge (Per 1,000 gallons of water consumption) | $7.55 | To be determined by other utility |
Sewer Maintenance (Per 1,000 gallons of water consumption where applicable) | $1.17 | $1.23 |
Note: Well users are billed based on 8,000 gallons per month
(16,000 gallons per bill)Sewer rates are based on all water used including outside usage such as sprinkling lawns and filling pools.
Residents who install a "sprinkler" meter at their own expense, will
be given an annual sewer allowance for outside usage.
For more information on a "sprinkler" meter, call the Billing division at (630) 985-2905.
If you receive water from a supplier other than DuPage County Public Works Department, consumption is based on water meter reading received from your supplier.
Water Charges
Facility | Rate Effective March 2020 Billing | Rate Effective March 2021 Billing |
---|
Steeple
Run Per 1,000 gallons of water consumption | $10.23 | $10.51 |
South
Region Water Facility (Darien Area) Per 1,000 gallons of water consumption | $10.23 | $10.51 |
Greene
Road / Hobson Valley Per 1,000 gallons of water consumption | $10.23 | $10.51 |
North Region Water Facility (Itasca
Area) Per 1,000 gallons of water consumption | $6.67 | $6.99 |
Glen Ellyn Heights Water
System Per 1,000 gallons of water consumption | $10.23 | $10.51 |
York Center Water System Per 1,000 gallons of water consumption | $10.23 | $10.51 |
Water Commission Capital Buy-in Fee
Type | Rate |
---|
Per 1,000 gallons of water consumption Applies only to County water systems on Lake Michigan Water. | $0.73 |
Useful Water Conversion Factors
To convert water consumption from:
cubic feet multiply by 7.48052
cubic units multiply by 748.052
Watering Restrictions